Field Service Engineer – UPS / Critical Power

Home-Based

We are seeking an experienced UPS Field Service Engineer to support commissioning, maintenance, and emergency service of mission-critical power systems. This role is home-based with regional travel to customer sites including data centers, healthcare, and industrial facilities.

Key Responsibilities

Commission, start up, maintain, and troubleshoot UPS systems and related equipment
Perform preventive maintenance and emergency repairs
Troubleshoot to the component level on UPS, batteries, PDUs, and STS
Execute commissioning test procedures and complete detailed service reports
Develop and follow Methods of Procedure (MOPs)
Provide technical recommendations to improve system reliability

Required Qualifications

3–5+ years of critical power / UPS field service experience
Strong component-level troubleshooting skills
OEM factory training or significant experience with:
- Vertiv / Liebert / Emerson
- Schneider Electric / APC / MGE
- Eaton / Powerware
Ability to read electrical schematics and manufacturer documentation
Strong customer service and communication skills
Willingness to work nights/weekends as needed
Ability to lift up to 100 lbs

Preferred

Third-party UPS service experience
Technical degree or military electrical/electronics training

This role is ideal for seasoned UPS professionals seeking autonomy, technical challenge, and the opportunity to support mission-critical environments.

Compensation: $75,000.00 - $85,000.00 per year

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How many years of hands-on field service experience do you have working on UPS systems in mission-critical environments?*

Which UPS manufacturers have you received OEM factory training on or have significant field experience with?*

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Eaton/Powerware

Schneider/APC

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Are you comfortable performing component-level troubleshooting, emergency repairs, and after-hours service on UPS, batteries, PDUs, and STS equipment?*

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UPS Field Service Representative

Field Service Engineer – UPS / Critical Power

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